For one of our customers that addresses the south american market, we've rented a server at HostDime in Brazil. Unfortunately, they often suffer network outages.

Once again, we can't reach our server, so I try to access their Ticket system named "Core". It's unreachable, too. Let's see:

$ host
Host not found: 3(NXDOMAIN)

Okay, looks like DNS is down. But there's more than one DNS server, isn't it?

$ host -t ns name server name server

There is. So how...

$ host has address
$ host has address

m( Does anyone have a suggestion for a hosting provider in Brazil that's not run by idiots?